NewAlliance Bank recognizes the importance of protecting the confidentiality of its customers' records. If you have an account with us, we have security procedures in place designed to prevent any unauthorized access to your account file. In addition to offering you quality financial services, we are equally committed to protecting your privacy.
If you are a customer of NewAlliance Bank, you will receive a copy of our Privacy Notice that describes the information we collect and share, as well as your right, as a customer, to opt out of certain types of information-sharing arrangements we have with our corporate affiliates. If you would like a copy of our Privacy Notice, you may call our Customer Contact Center at 800.892.2096 or you can send us an email request online.
If you are not a customer of NewAlliance Bank, we do not share the information we collect in connection with your visit to our Web site, except as permitted by law.
INFORMATION COLLECTED IN CONNECTION WITH YOUR VISIT TO OUR WEB SITE
When you visit our Web site, we may collect personal information about you in the following ways:
- You may provide information when you use one of our online services (such as our Online Banking or Mortgage Prequalification services) or when you apply online for one of our products or services.
- You may provide information when you use our personal finance calculators or when you fill out one of our questionnaires.
- You may provide information when you send us an e-mail or communicate with us using one of our fill-in forms.
- You should also be aware that when you visit our Web site, we track your activity using an information management tool known as a cookie.*
We use cookies to identify potential interests you may have and to help us manage and design our Web site. The cookies that we collect do not contain any personally identifiable information about you, such as your name or e-mail address. That information would only be collected if you voluntarily provide such information through an email, an online form, or one of the other collection methods described above.
SAFEGUARDING ONLINE INFORMATION
At NewAlliance Bank, we have policies and procedures in place that are designed to limit employee access to any personal information that is collected in connection with your online visit. As a general rule, access is limited to those employees who need to have access to the information in order to provide products or services to you or to conduct our operations in the ordinary course of business. We also maintain physical, electronic and procedural safeguards that are designed to protect the personal information we collect in connection with your visit to our Web site.
ADDITIONAL INFORMATION
We hope that this Online Privacy Statement provides you with a better understanding of our concerns for your privacy. You should understand that this Statement is merely a summary of select aspects of our policies and procedures and does not constitute a contract. You should also be aware that we often change our policies and procedures in response to changing technology, changes in the law, changes in customer interests, and changes in business practices. As a result, we reserve the right to revise the policies and procedures described in this Statement and, to the extent permitted by law, those revisions may affect the personal information obtained by the Bank with respect to current, future or former visitors to our Web site. If you have any questions regarding this Online Privacy Statement or our privacy policies and practices in general, you can contact us via our secure online form or you can call our Customer Contact Center at 800.892.2096.